UK Standard Delivery Tracked (2-4 Working Days) - £2.99
UK Next Day Delivery Tracked (1-2 Working Days) - £5.00
Free Standard UK delivery on all orders over £24.99
Free Next Day UK delivery on all orders over £50
EU Delivery (up to 14 days) - £12.00
Worldwide Delivery (up to 14 days) - £20.00
The above delivery timeframes are expected timeframes only. These are subject to placing your order before 2pm UK time Monday – Thursday. Any orders placed after 1pm UK time on Friday will be dispatched on Monday.
If you experience any problems with a delivery, please contact us by email to email@example.com or contact our Customer Service Team on 0161 832 0105. If our delivery service provider is unable to deliver your products, and such failure is your fault, and you do not collect your products from our delivery service provider within the time specified on the card left at your address, then we may agree to arrange for re-delivery of the products, providing that we reserve the right to charge you for the actual costs of re-delivery. An indicative list of the situations where a failure to deliver will be your fault is set out below:
- You provided the wrong address for delivery.
- There is a mistake in the address for delivery that was provided.
- The address for delivery is not reasonably accessible.
- The address for delivery cannot safely be accessed.
- Where in person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature.
In the unlikely event that you are not entirely satisfied with your purchase, customers can return or exchange your order within 14 days from your date of purchase (including bank holidays and weekends) by going through our returns portal here or by e-mailing us at firstname.lastname@example.org
Return costs are the customer’s responsibility so we advise you send the parcel back via a tracked service and retain your proof of purchase.
Product(s) that were purchased and delivered with a promotional free gift, must be returned with the free gift to receive a full refund for the original item purchased.
All returns must be addressed to:
17 London LTD
34 Knowsley Street